Shipping Policy The shipments will be made through parcel companies or other transport companies that guarantee the correct transport of the merchandise. The delivery date at the customer's address will depend on the type of transport service contracted, the availability of the product and the shipping area chosen by the customer. Deliveries will be made from Monday to Friday, excluding holidays. If you do not have the merchandise, you will be notified to specify delivery times and resolve it as soon as possible. To avoid incidents in the delivery (wrong addresses, inability to find someone at home, etc.), it is essential to fill out the corresponding form correctly, being advisable to fill in the box relating to the contact telephone number. Customs charges will be charged at destination. Return policy All products purchased at Moco Atlantic Ocean can be returned by sending an email with the return request and the reason for it to the email address ventas@mocoatlantic.es, within 7 days from receipt of the order at the customer's home. If the reason for the return is due to breakages in the packaging, the shipment can be rejected indicating the non-acceptance by the transport company or the order can be accepted and its return requested within 24 hours after receiving the order at the customer's home. If the product is in poor condition or there has been an error in delivery, customers will have a period of 7 working days for the return of the same, counting from the reception of the order at the customer's address. In such case, Moco Atlantic Ocean. will be charged with the return costs and the customer can decide if the order is sent again or if he prefers the refund of the money paid. If the customer decides that the order is sent again, the shipping costs will be borne by Moco Atlantic Ocean. The company Moco Atlantic Ocean. reserves the right to cancel an order and return the amount paid by the customer. Either for breakage of stock, impossibility of shipment, discontinued item, or for any reason that the company considers. In the event that the client wishes to return the order for causes different from the previous ones and within a period of 7 days from the receipt of the product, the return costs will be at his expense. Returns must be made in the original packaging.